Thank you for choosing BLUEDART EXPRESS ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
- Personal Information: We may collect personal information from you when you voluntarily provide it to us during the registration process, while making a purchase, or when contacting our customer support. This information may include your name, email address, postal address, phone number, and payment details.
- Logistics Information: In order to provide our logistics services, we may collect shipment details, delivery addresses, tracking information, and other logistics-related data to ensure smooth order fulfilment and timely deliveries.
- Website Usage Information: When you visit our website, we may automatically collect non-personal information, such as your IP address, browser type, referring website, pages viewed, and the dates and times of your visits. This data helps us analyse trends, administer the site, and improve user experience.
How We Use Your Information
- We may use the information we collect to:
- Provide and improve our logistics and e-commerce services.
- Process and fulfil your orders and shipments.
- Communicate with you regarding your orders, shipments, and any inquiries you may have.
- Send you updates and marketing materials related to our services (you can opt-out at any time).
- Analyse website usage and user behavior to enhance website functionality and user experience.
- Protect the security and integrity of our website and services.
- Comply with legal obligations and enforce our rights.
Information Sharing and Disclosure
- We do not sell, rent, or share your personal information with third parties for their marketing purposes.
- We may share your personal information with trusted third-party service providers who assist us in delivering our logistics and e-commerce services, such as shipping carriers and payment processors. These service providers are obligated to keep your information confidential and only use it for specific purposes related to our business.
- We may disclose your personal information when required by law or to protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of our customers, employees, or the public.
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We use encryption, firewalls, and access controls to safeguard your data.
Your Choices
You have the right to review and update your personal information held by us. If you wish to access, correct, or delete your data, please contact us using the information provided at the end of this Privacy Policy.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.